frequently asked questions

Below, we’ve compiled a list of frequently asked questions to ensure you have the information you need. Can’t find what you’re looking for? Don’t hesitate to reach out to our friendly support team; they’re here to assist you every step of the way. Let’s dive in and unlock the knowledge you seek!

01. What is HighDay?

HighDay is an all-in-one marketing command center specifically designed for the cannabis, hemp, vape, and psychedelics industries, providing tools for SMS, email marketing, unified messaging, and more.

02. How does HighDay differ from other marketing platforms?

Unlike many platforms, HighDay caters specifically to the unique needs and challenges of plant-based businesses, offering features like SMS marketing which many other platforms restrict.

03. Is HighDay compliant with the regulations governing cannabis and related industries?

Yes, HighDay is built with compliance in mind, ensuring that businesses can operate confidently within the bounds of industry regulations.

04. Do I need technical expertise to use HighDay?

No! HighDay is user-friendly and designed to be intuitive for both beginners and seasoned marketers.

05. Can I integrate HighDay with my existing e-commerce platform, like Shopify?

Absolutely. HighDay offers native Shopify integration and is compatible with many other popular platforms through Zapier integration.

06. How does HighDay's SMS marketing feature work?

HighDay has its own dedicated SMS network, allowing businesses in restricted industries to send messages directly to their customers, something many other platforms don't offer. All of our pricing plans are based on how many messages you need to send per day.

07. What kind of support can I expect from HighDay?

We offer 24/7 live chat support with Zoom capabilities to ensure all our clients receive timely and effective assistance.

08. Are there any limitations on contacts or emails with HighDay?

With HighDay, you get unlimited contacts and emails on our Budding Business plan and above, allowing you to grow without any restrictions.

09. I'm transitioning from another platform. Can I migrate my data to HighDay?

Yes, HighDay offers tools and support to ensure a smooth transition from other platforms, making the migration process hassle-free. Our support staff can help you with this process.
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